Contacts & schedules
Schedules
Office and showroom
Mon-Fri 8:30 a.m. - 12:00 p.m. / 1:30 p.m. - 5:30 p.m.
Sat 8:30 a.m. - 12:00 p.m. (OPEN from the last Saturday in September to the last Saturday in March, the rest of the year CLOSED on Saturdays)
Warehouse
Mon-Fri 8:30 a.m. - 12:00 p.m. / 1:30 p.m. - 5:00 p.m.
Sat 8:30 a.m. - 12:00 p.m. (OPEN from the last Saturday in September to the last Saturday in March, the rest of the year CLOSED on Saturdays)
Holiday closure
Wed Jan. 1 New Year's Day
Wed Mar. 19 St. Joseph
Fri Apr. 19 Good Friday
Mon Apr. 21 Easter Monday
Thu May 1 Labor Day
Fri May 2 Bridge
Thu May 29 Ascension Day
Fri May 30 Bridge
Mon June 9 Pentecost
Thu June 19 Corpus Christi
Fri June 20 Bridge
Fri Aug. 1 Swiss National Day
Sat Nov. 1 All Saints' Day
Mon Dec. 8 Immaculate Conception
Wed, Dec. 24 (open until noon)
Thu, Dec. 25 Christmas
Fri, Dec. 26 Boxing Day
Summer closure
Fri 8 (from 12:00 noon) - Fri 15 Aug.
Christmas closure
Wed Dec 24, 2025, from 12:00 noon - Tue Jan 6, 2026
A picket service is available during periods of extraordinary closures or extended vacation closures, below is the relevant info.
Call 091 850 45 67 and follow the secretary's instructions, for telephone consultations and/or home repairs.
Services provided during picket duty are billed at the following rates:
- Phone consultations are billed at a cost of CHF 60/hour.
- telephone consultations are billed if they exceed 15 minutes.
The hourly cost for consultations/repairs at home Is by:
- Flat rate per call of CHF 150.
- Intervention at the rate of CHF 120.
- Transfer not included
On-call flat rate and travel are billed for warranty repairs.
Replacement parts are billed on an on-call basis.
Customers with subscriptions are billed the on-call flat rate. For other material and labor costs, normal subscription terms apply.
